Achievements of Client's Charter
Development Planning & Landscape Department
1. Development
A. Planning Permission Application
|
NO. |
MONTH |
APPLICATIONS RECEIVED |
PROCESS WITHIN 57 DAYS & 108 DAYS |
PERCENTAGE RESOLVED (%) |
|
1.
|
January
|
50 | 30 | 100 |
|
2.
|
February
|
58 | 28 | 100 |
|
3.
|
March
|
67 | 37 | 100 |
|
4.
|
April
|
75 | 45 | 100 |
|
5.
|
May
|
82 | 52 | 100 |
|
6.
|
June
|
90 | 50 | 100 |
|
7
|
July
|
99 | 49 | 100 |
|
8
|
August
|
105 | 50 | 100 |
|
9
|
September
|
120 | 75 | 100 |
|
10
|
October
|
137 | 82 | 100 |
|
11
|
November
|
145 | 90 | 100 |
|
12
|
December
|
153 | 100 | 100 |
|
|
TOTAL
|
1,181 | 688 | 13 |
B. Certificate of Fitness for Occupation (CFO)
|
NO. |
MONTH |
APPLICATIONS RECEIVED |
PERCENTAGE RESOLVED (%) |
|
1.
|
January
|
14 |
100
|
|
2.
|
February
|
23 | 100 |
|
3.
|
March
|
29 | 100 |
|
4.
|
April
|
35 | 100 |
|
5.
|
May
|
42 | 100 |
|
6.
|
June
|
50 | 100 |
|
7.
|
July
|
65 | 100 |
|
8.
|
August
|
72 | 100 |
|
9.
|
September
|
80 | 100 |
|
10.
|
October
|
95 | 100 |
|
11.
|
November
|
106 | 100 |
|
12.
|
December
|
120 | 100 |
|
|
TOTAL
|
731 | 16.42 |
2. ONE STOP CENTRE (OSC)
A. Private Residence Plans Applications
|
NO. |
MONTH |
APPLICATIONS RECEIVED |
PERCENTAGE RESOLVED (%) |
|
1.
|
January
|
25 | 100 |
|
2.
|
February
|
32 | 100 |
|
3.
|
March
|
40 | 100 |
|
4.
|
April
|
48 | 100 |
|
5.
|
May
|
56 | 100 |
|
6.
|
June
|
65 | 100 |
|
7.
|
July
|
72 | 100 |
|
8.
|
August
|
80 | 100 |
|
9.
|
September
|
96 | 100 |
|
10.
|
October
|
108 | 100 |
|
11.
|
November
|
125 | 100 |
|
12.
|
December
|
138 | 100 |
|
|
TOTAL
|
885 | 16 |
Valuation and Property Management Department
A. Issuance of Assessment Tax Bills
|
NO. |
MONTH |
TOTAL ISSUE |
PERCENTAGE RESOLVED (%) |
|
1.
|
January
|
20,795 |
100
|
|
2.
|
February
|
20,795 | 100 |
|
3.
|
March
|
20,795 | 100 |
|
4.
|
April
|
20,795 | 100 |
|
5.
|
May
|
20,795 | 100 |
|
6.
|
June
|
20,795 | 100 |
|
7.
|
July
|
16,697 | 100 |
|
8.
|
August
|
16,697 | 100 |
|
9.
|
September
|
16,697 | 100 |
|
10.
|
October
|
16,697 | 100 |
|
11.
|
November
|
16,697 | 100 |
|
12.
|
December
|
16,697 | 100 |
|
|
TOTAL
|
16,697 | 100 |
Enforcement and Licensing Department
1. Enforcement
A. Law Enforcement
|
NO. |
MONTH |
COMPOUNDS ISSUED |
PERCENTAGE RESOLVED (%) |
|
1.
|
January
|
16 | 75 |
|
2.
|
February
|
20 | 45 |
|
3.
|
March
|
28 | 52 |
|
4.
|
April
|
35 | 60 |
|
5.
|
May
|
44 | 65 |
|
6.
|
June
|
50 | 72 |
|
7.
|
July
|
57 | 78 |
|
8.
|
August
|
65 | 55 |
|
9.
|
September
|
73 | 62 |
|
10.
|
October
|
85 | 65 |
|
11.
|
November
|
99 | 72 |
|
12.
|
December
|
115 | 85 |
|
|
TOTAL
|
687 | 17 |
2. Licensing
A. New Licence Applications
|
NO. |
MONTH |
APPLICATIONS RECEIVED |
PERCENTAGE RESOLVED (%) |
|
1.
|
January
|
17 | 41 |
|
2.
|
February
|
25 | 10 |
|
3.
|
March
|
32 | 12 |
|
4.
|
April
|
37 | 19 |
|
5.
|
May
|
42 | 23 |
|
6.
|
June
|
49 | 30 |
|
7.
|
July
|
56 | 35 |
|
8.
|
August
|
63 | 43 |
|
9.
|
September
|
71 | 51 |
|
10.
|
October
|
89 | 70 |
|
11.
|
November
|
96 | 60 |
|
12.
|
December
|
120 | 75 |
|
|
TOTAL
|
697 | 17.22 |
B. Licence Renewal Applications
|
NO. |
MONTH |
APPLICATIONS RECEIVED |
PERCENTAGE RESOLVED (%) |
|
1.
|
January
|
803 | - |
|
2.
|
February
|
600 | - |
|
3.
|
March
|
570 | - |
|
4.
|
April
|
530 | - |
|
5.
|
May
|
450 | - |
|
6.
|
June
|
380 | - |
|
7.
|
July
|
350 | - |
|
8.
|
August
|
420 | - |
|
9.
|
September
|
530 | - |
|
10.
|
October
|
600 | - |
|
11.
|
November
|
750 | - |
|
12.
|
December
|
190 | - |
|
|
TOTAL
|
6,783 | 11.8 |
Management Services Department
1. Information Technology
A. Computer Maintenance
|
NO. |
MONTH |
APPLICATIONS RECEIVED |
PERCENTAGE RESOLVED (%) |
|
1.
|
January
|
25 | 100 |
|
2.
|
February
|
38 | 100 |
|
3.
|
March
|
47 | 100 |
|
4.
|
April
|
56 | 100 |
|
5.
|
May
|
65 | 100 |
|
6.
|
June
|
72 | 100 |
|
7.
|
July
|
80 | 100 |
|
8.
|
August
|
95 | 100 |
|
9.
|
September
|
120 | 100 |
|
10.
|
October
|
135 | 100 |
|
11.
|
November
|
147 | 100 |
|
12.
|
December
|
190 | 100 |
|
|
TOTAL
|
1,070 | 18 |